Creative Ops - the new Design Department

Published on 15 July 2022

So what actually is a "Creative Operations Team"?

A Creative Operations Team (Creative Ops) is a cross-functional group responsible for managing and optimizing the processes, systems, and tools used to produce creative content. This team often includes individuals with expertise in project management, production, technology, and strategy.

The Creative Operations Team replaces traditional creative/design departments by taking a more data-driven and operational approach to content creation. Rather than focusing solely on the artistic aspect of content, a Creative Operations Team looks at the entire production process and identifies ways to improve efficiency, quality, and scalability. This results in a more streamlined and effective way of producing creative content that meets the needs of the business and its customers.

There are key benefits of a Creative Operations Department for large organizations

Improved efficiency

By streamlining the creative production process and avoiding any and all "data and personell silos", a Creative Operations Department can reduce the time and resources required to produce high-quality content. This results in more content being produced in less time, allowing organizations to respond more quickly to market trends and customer needs.

Better collaboration

The cross-functional nature of a Creative Operations Department encourages collaboration between different departments and teams, leading to a more unified approach to content creation.

Increased visibility and accountability

By implementing standard processes and tools, a Creative Operations Department provides increased visibility into the creative production process. This leads to better accountability and a clearer understanding of what is required to produce high-quality content.

Increased creativity and innovation

By freeing up time and resources, a Creative Operations Department allows creative teams to focus more on the art and less on the administrative tasks. This leads to increased creativity and innovation in the content produced.

Better alignment with business goals

By taking a data-driven approach to content creation, a Creative Operations Department can better align with the organization's overall business goals and objectives, leading to more impactful and effective creative content.

*Switching your Design Department to a Creative Operations Team can offer your organization the opportunity to improve the efficiency, productivity, and impact of their creative production process.